FAQs
Frequently Asked Questions
Our support fees start from £19.50 per hour.
There were many critical steps, but the primary ones were; immediate temporary accommodation, thorough investigation of the fire, provision of physical and mental health support, clear communication channels, collaboration with authorities and other stakeholders, resident engagement for tailored recovery, prioritising essential services restoration, thorough investigation for prevention, rebuild planning involving residents, fire safety, and continuous monitoring for improvement. We tailored much of the above due to the uniqueness of the situation, guided by local authorities and regulations.
No problem. We have translators from your country. They are also able to complete the form for you – remotely and with you present.
We always advise drivers to appeal. So many do not because it is a hassle. See our blog for more help.
Citizens Advice should be your first stop. Otherwise use your legal insurance. Failing the above, we will listen and see if there are other options for you.
We would suggest making an appointment with Citizen’s Advice in the first instance. Court should be the final action.